ZDO office

Refund Policy

Last updated: 2026

As a non-profit organization, donations made to Zindagi Development Organization are generally non-refundable, as funds are allocated to active programs promptly. However, we understand mistakes happen.

1. Duplicate or Incorrect Transfers

If you have made a duplicate donation, or transferred an incorrect amount by mistake, please contact us within 7 days at zdo.org.pk@gmail.com or +92 300 3270008 with your transaction details. We will review and process a correction where funds have not yet been disbursed.

2. Processing Time

Approved corrections are processed within 10โ€“15 business days via the original payment method (bank transfer or mobile wallet).

3. Non-Refundable Circumstances

Donations already disbursed toward an active program (ration distribution, flood relief, medical camp, etc.) cannot be reversed once the funds have reached the field.

4. Contact for Refund Requests

Email zdo.org.pk@gmail.com or WhatsApp +92 300 3270008 with your name, transaction date, and amount.

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